Last Updated: january 2025
ILA is committed to ensuring that your privacy is protected. As always, our customers are our top priority. This privacy policy outlines how ILA uses and protects the information you provide when using this website. ILA may update this policy from time to time by updating this page. We want to inform you about all your rights regarding your information.
What Information Do We Collect?
The information we collect includes:
- Contact details
- Payment information
- Communication records when you contact us
- IP address
- Purchase history
- Device type
- Operating system
- Location data
- Promotional coupons
We may also collect data on how you use our website.
What Do We Do With the Information We Collect?
While it may seem like a lot, the reason we collect data is to ensure we provide you with the best possible service. This information allows us to:
- Deliver your orders
- Notify you when your order will arrive
- Prevent fraud
You have the right to access, correct, delete, or restrict the information we hold about you, or request that it be transferred to another service.
Occasionally, we may send emails regarding new products, special offers, or other information we believe might interest you, using the email address you provided.
You can unsubscribe at any time by emailing our customer service team at ilatropicalwear@gmail.comor clicking "unsubscribe" at the bottom of any marketing email you receive. Please allow up to 3 days for this to take effect.
Remarketing
We use targeted advertising to inform you about our products and promotions. You may see our advertisements on other websites and apps outside the ILA platform. These will include products and services we believe will interest you based on what you have viewed or purchased on our website. This information is collected through pixels, tags, cookies, or services provided by websites and social media networks.
How Do We Obtain Your Consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply your consent to collect and use this information for that specific purpose.
If we request your personal information for a secondary purpose, such as marketing, we will ask for your explicit consent or provide you with the option to decline.
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law.
If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, use, or disclose your information, or completely remove it from our records at any time by contacting us at ilatropicalwear@gmail.com.
Third-Party Services
ILA will not disclose your information to third parties unless it is necessary to provide you with a service. This includes:
- Arranging for products to be sent to you
- Conducting security checks
- Performing customer research
Certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies regarding the information we provide for your purchase-related transactions.
For these providers, we recommend reading their privacy policies to understand how they handle your personal information.
Remember that some providers may be located in or have facilities in a jurisdiction different from yours or ours. If you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are located.
For example, if you are located in El Salvador and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to U.S. laws, including the USA Patriot Act.
Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Third-Party Services We Use:
Social Media
Social media platforms provide an avenue for our company to market, stay connected with customers, and build our online presence.
If you interact with us on social media (e.g., liking or following our accounts, commenting on our posts, or tagging us in photos), you consent to and allow us to interact with you. Based on these interactions, we may collect data to enhance your experience with us in the future.
If you tag us in a photo, we may share it on our social media accounts, both organic and paid. By interacting with us, you agree that we may use your images or comments royalty-free and without limitation. If you prefer we do not share your images or comments, let us know, and we will stop.
Security
We are committed to ensuring your information is secure. We take reasonable precautions and follow industry best practices to prevent your information from being lost, misused, accessed, disclosed, altered, or destroyed.
The information we collect is encrypted using Secure Socket Layer (SSL) technology and stored with SHA-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional generally accepted industry standards.
We retain your information until you no longer have an account with us or request to no longer be contacted.
Cookies
Cookies are small files stored on your computer’s hard drive that help us tailor our website to your needs. You can choose to accept or decline cookies, although declining them may limit your use of some website features.
The four main types of cookies we use are:
- Site Functionality Cookies
- Website Analytics Cookies
- Personalization Cookies
- Targeting and Advertising Cookies
Age of Consent
By using this site, you declare that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow your minor dependents to use this site.
We do not knowingly collect data from minors on our website.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website.
If we make significant changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances (if any) we use and/or disclose it.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.
